Good service. Made repair. Had car running good. Wife and sun did the car delivery.

Excellent transaction & employees

I had a appointment for an oil change, and I was told it should be 45 minutes to 1 hour. It took about 2 hours. If I was told it would be 2 hours, I would have dropped off the car and came back later. My time is very valuable to me, and apparently not to you. I f you want my business you need to be upfront about how long it may take, and offer the option to drop off the car because you can not promise the timing. It was my first time there for service and I did not know how your system works. So I was standing around looking for someone to tell me where to go, or where to wait in the area where the car is dropped off. There were 5 or 6 people at the desks and a few walking around behind the desks. I stood there for 5 minutes and no one acknowledged me and said someone will be with you soon. I did not know if I was in the right place. Finally someone called me to their desk, but 5 minutes is a very long time when you don't know if you are in the right place or not. The people that I did talk to we very polite. I walked through the show room while I was waiting. I am thinking of buying my daughter a car in January after she turns 16. Honda would be my first pick, so I thought a civic might be appropriate, and I had a few questions about the Civic. I was in the show room for at least 45 minutes and no sales person ever approached me. I did not ask anyone because they all seemed to working with someone. There were other employees walking around and I was making eye contact with them hoping they would ask me if I needed help, but no one did. I did not get my questions answered about the Civic, while I waited 2 hours for an oil change on a car that I spent $45,000 for last year at this dealership. I think that I might my money next door and buy a Mazda 3 for my daughter and a Miata convertible for me. I don't remember the guys name that finally helped me checking in my car for the oil change, but he was polite. The young girl that I talked to when I got out of my car was also very polite. Everybody has basically the same product, it is the service that matters. I am at a point in my life where I don't have to buy the cheapest choice any more. I will pay what ever, I just want great service! Your service wasn't horrible, it was OK, I expect more. That's just me, take it or leave it!

Everyone was very nice, professional, and helped me get into my Honda Passport pretty easily...from Kevin to Trent, you have a great team!

Each time I have had no problem with the service department. Very thorough and kind.

Best Honda dealer in STL

Justin in the service department was extremely helpful, knowledgeable and experienced. Him and the service team were able to get me up and running must faster than expected which saved my road trip which was scheduled for the next day. The fix was executed perfectly as well.

I got my car serviced quickly and correctly at a reasonable price. I waited but it wasn't too long.

friendly fast service, nice, huge waiting area with coffee and snacks, separate waiting room for parents with young children. have been a satisfied customer since 2009!

Everyone very welcoming and pleasant. Scott was super helpful. Found several autos in my price range, I was able to test drive on the spot. He was very professional and I felt comfortable negotiating. Pleased I chose Dave Mungenast Honda

So quick, I probably didn't even need to drop it off. They were completing an addition to my new lease so it was pre-scheduled.

Brian & team were great! He got right to the trade-in appraisals while we test drove the car. We really appreciated how he didn’t make us wait & didn’t go back & forth for hours. We typically dread going to dealerships but Brian made it an enjoyable experience.