Dave Mungenast St. Louis Honda Earns 2025 Cars.com’s Missouri Honda Dealer of the Year Award for Superior Customer Experience

March 13th, 2025 by

Across Missouri, Dave Mungenast St. Louis Honda is Best-reviewed by Honda Shoppers

St. Louis, MO – 3/12/2025 – Dave Mungenast St. Louis Honda is awarded a 2025 Dealer of the Year Award in Missouri  by Cars.com (NYSE: CARS). The Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that consistently exceed consumer expectations across all dimensions of the dealership experience, including speed, transparency, trade-in and financing experiences, and more.

“Local dealerships are the backbone of the automotive industry, which is why our annual Dealer of the Year Awards highlight those who put in the work to provide excellent consumer experiences and Dave Mungenast St. Louis Honda stood out among its peers for providing a top-notch experience,” said Jamie Oldershaw, vice president of customer experience at Cars.com. “With more than 13 million reviews on Cars.com, shoppers are able to select the best dealership to work with while local dealers and automakers leverage these valuable insights to improve operations and meet the needs of consumers. Automakers that support transparency, responsiveness, and seamless transactions across their dealer networks contribute to an all around superior experience.”

Nearly 90% of Dealer of the Year honorees actively respond to consumer reviews, compared to just 45% of non-winning dealerships. High levels of responsiveness and individual dealership employee accountability continue to win out as top predictors of dealer success in the Dealer of the Year Awards. Nearly 60% of Dealer of the Year winning dealers leverage Employee Profile Pages for their dealership staff and more than 200,000 dealership employees received more than 1.4 million individual ratings last year. Dealers can track what consumers think of their business if they utilize Cars.com’s Experience Report.

“We are so appreciative for this recognition from Cars.com. Dave Mungenast St. Louis Honda winning the Honda Dealer of the Year in Missouri is such an accomplishment for our organization because customer satisfaction is our main priority,” said Jessica Mungenast, Dave Mungenast Family of Dealerships Vice President. “Our customers having a top-notch experience from the time they walk in the door to the time they leave, as well as their experience with our dealership online, is what forms our reputation. We could not do this without our employees and the customer base that we have developed over the last 60 years. Without our customers, employees and the community we would not be where we are today.”

Cars.com Dealer of the Year Award Methodology

The Cars.com Dealer of the Year Awards are presented annually to the top automotive dealers with 25 or more reviews based on the dealership’s average star rating and the total number of reviews written about the dealership during the 2024 calendar year, as well as management response rate to those reviews.


ABOUT CARS.COM®
Cars.com is the No. 1 most recognized automotive marketplace visited by nearly 30 million in-market consumers each month. Launched in 1998 and headquartered in Chicago, Cars.com empowers consumers with data, content and digital tools driven by AI technology to make informed car buying and selling decisions and seamlessly connect with thousands of local dealerships nationwide. Cars.com is the flagship offering from Cars.com Inc. (d/b/a Cars Commerce, Inc.), an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. Learn more at www.carscommerce.inc.

Founded in 2002, DealerRater reviews cover 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers, that reaches an audience of more than 34 million consumers each month.

About Dave Mungenast St. Louis Honda

Dave Mungenast St. Louis Honda is one of the St. Louis area’s largest Honda dealers. Founded in 1965 the Mungenast family has served the St. Louis area with its automotive needs for 60 years. As the #1 volume Honda dealership in Missouri for 33 consecutive years, a 18-time president’s award winner, a Honda Master Circle Award Winner, and a 4-time BBB Torch award winner, we are proud to serve the community with honest and transparent business practices.

Press Contact:

Branden Swyers, Marketing Manager

Dave Mungenast Family of Dealerships

[email protected]

Posted in Awards