Dave Mungenast St. Louis Honda Earns 2024 Cars.com Missouri Honda Dealer of the Year Award for Customer Service Excellence

March 13th, 2024 by

Across Missouri, Dave Mungenast St. Louis Honda is Best-reviewed by Honda Shoppers

St. Louis, MO – 3/6/2024 – Dave Mungenast St. Louis Honda is awarded a 2024 Dealer of the Year Award in Missouri by car-shopping marketplace Cars.com(NYSE: CARS). The Dealer of the Year Award recognizes automotive dealerships that excel, based on average star rating, total number of reviews and dealer response to those reviews — all key drivers of repeat and referral business.1

“Cars.com provides a dealership with actionable feedback from their customers — and the ability to set the bar for what a customer should expect when doing business at a dealer. This past year, Dave Mungenast St. Louis Honda went above and beyond for their customers,” said Jamie Oldershaw, vice president of reputation at Cars.com. “The online experience is critical for vehicle shoppers, and dealers like Dave Mungenast St. Louis Honda understand that. Ensuring customers are given an exceptional experience throughout the entire shopping or service process begins online and ultimately ends there with an online review — and dealers that recognize this rise to the top.”

Cars.com helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their shoppers to leave reviews that will help build a dealer’s online reputation and generate new customers.

“We want to thank our customers, employees, and Cars.com for the award and recognition. We have always been an organization that focuses on customer experience even as more and more of the customer interaction is happening online,” said David Mungenast III, Dave Mungenast Family of Dealerships Vice President. We have always tried to stay on the leading edge from scheduling service to increasing how much of the sales process can happen online. We believe this has kept us on top as the #1 Volume Honda Dealer in Missouri for over 3 decades and counting! We are excited to see what the future holds and plan to continue our focus on customer experience and satisfaction.”

Cars.com Dealer of the Year Award Methodology

The Cars.com Dealer of the Year Awards are presented annually to the top auto dealers with 25 or more reviews based on the dealership’s average star rating and the total number of reviews written about the dealership during the 2023 calendar year, as well as management response rate to those reviews.

A full list of winners can be found here.

1 Review statistics and winner selection is based on data from DealerRater, a leading reputation management and car-dealer review platform that is part of the Cars.com Inc. portfolio


ABOUT CARS.COM®

Cars.com is the No. 1 most recognized automotive marketplace visited by nearly 30 million in-market consumers each month. Launched in 1998 and headquartered in Chicago, Cars.com empowers consumers with data, content and digital tools driven by AI technology to make informed car buying and selling decisions and seamlessly connect with thousands of local dealerships nationwide. Cars.com is the flagship offering from Cars.com Inc. (d/b/a Cars Commerce), an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. Learn more at www.carscommerce.inc.

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About Dave Mungenast St. Louis Honda
Dave Mungenast St. Louis Honda is one of the St. Louis area’s largest Honda dealers. Founded in 1965 the Mungenast family has served the St. Louis area with its automotive needs for almost 60 years. As the #1 volume Honda dealership in Missouri for 32 consecutive years, a 17-time president’s award winner, a Honda Master Circle Award Winner, and a 4-time BBB Torch award winner, we are proud to serve the community with honest and transparent business practices.

Press Contact:

Branden Swyers, Marketing Manager
Dave Mungenast Family of Dealerships
[email protected]

Posted in Awards